Rapid assist BAM Nuttall & TRU West on their digital transformation journey
“We would highly recommend Rapid to others based on the positive feedback we have received from site teams and users on the Transpennine Route Upgrade project. The satisfaction and positive experiences of these stakeholders reflect the effectiveness and value of Rapid’s products and services in overcoming workplace challenges and improving collaboration, communication, and productivity. Their solutions have proven to be reliable, user-friendly, and instrumental in enhancing the overall work environment.” – Keith Mardling – TNL About BAM Nuttall BAM Nuttall is a UK-based civil engineering and construction company, part of the BAM Group, which is one of Europe’s largest construction services companies. The company specializes in infrastructure projects, including roads, railways, airports, tunnels, and marine works. BAM Nuttall is known for its focus on sustainable construction practices and innovation in engineering solutions. Their Problems Before engaging with Rapid Technologies, BAM Nuttall faced some common challenges. These challenges included outdated technology, a lack of interactivity amongst staff, inefficient communication and collaboration, and limited flexibility/scalability. This was hindering productivity and collaboration in the workplace, which could potentially impact the companies’ ability in meeting project deadlines, keeping costs on track with budgets, and communication. They also faced challenges in visualising and organising ideas. The Solution Rapid have worked with BAM Nuttall over a number of years to help them with their digitisation and innovation strategy. Clevertouch UX Pro’s were chosen as the display of choice across the organisation due to their versatility in allowing for collaboration, engagement, and video conferencing. Wireless sharing was effortless by utilising CleverCast hardware (dongles) and software. Nureva Span Walls offered a large digital canvas ideal for ideation, planning, and visualisation. They enabled teams to visualise complex concepts and streamline project management processes, facilitating efficient teamwork and enhancing decision-making. Paired with software’s like Miro and Nialli, these received extremely positive feedback across the organisation. In keeping with the Clevertouch eco-system, Clevertouch PICO media players and CM Pro series displays were used for digital signage internally and externally. Internally they were used for communication within the workplace and externally for contractors and visitors. Staff that are onsite can now be alerted very quickly with any safety risks that are apparent and also with general health and safety information. This is all controlled remotely by office staff, and the content being pushed out can be changed at any time. “The buying experience with Rapid is often described as professional, efficient, and customer-centric. Rapid aim to understand the unique challenges and goals of their customers and recommend suitable products and services accordingly. The buying process is often streamlined, and Rapid’s knowledgeable sales team ensures a smooth transition from initial consultation to product delivery and implementation.” Speak to us to see how we can help with your AV project!
The National Lottery Fund (TNL) introduce ‘green’ ROOMZ booking system throughout multiple office locations
“Good Equipment, does exactly what is says on the tin. The room booking panels have helped us utilise them as calendar devices for room use.” – Keith Mardling – TNL About The National Lottery The National Lottery, a cornerstone of the UK’s gaming and entertainment industry, has been enriching lives and funding vital projects since its inception in 1994. Operated by Camelot Group, The National Lottery offers a wide range of games, including Lotto, EuroMillions, and Set For Life, creating winners every week and supporting good causes across the nation. With a commitment to innovation and community impact, The National Lottery continues to be a driving force for positive change, funding thousands of projects in the arts, sports, heritage, and community sectors. Their Problems The National Lottery came to us for help with streamlining their meeting room management processes and to enhance their operational efficiency. They also had to consider how these devices might be deployed across their estate due to difficult cabling routes and limited available resource. Sustainability and eco-friendliness remained core to TNL’s values so any product with these benefits would be an instant success. The Solution After fact-finding calls and demonstrations with TNL, Rapid decided that ROOMZ would be the perfect solution for what they were looking for. These sleek, intuitive devices are designed to simplify the process of booking and managing meeting spaces. Deployment was made very easy as no cabling was required and all devices were connected through Wi-Fi, not POE. Typical battery usage for Roomz displays are 4-5 years, and have the capability to be solar-powered. Paired with the ROOMZ occupancy sensor, rooms can be automatically be released if no one shows up (ghost meetings), while creating valuable data based on the effective use of their workplace. ROOMZ desk booking is another product set that could be easily deployed further down the line to help with office space management and ‘hot-desking’. Find out more about our ROOMZ!
K Line Europe improve the video conferencing experience in their London & Southampton offices
“After engaging with Rapid Technologies, Kit guided us through the different solutions available and arranged for a face-to-face demonstration by the manufacturer. The order process was smoothly handled, and the installation team worked tirelessly to complete the setup in our office. Since then, we have received positive feedback from the office and remote users, and had a trouble free environment which fully integrates with our MS TEAM. We are very satisfied with the service level we received and have already placed a second order to expand the use of the equipment recommended by Rapid Tech. It’s nice to come across a professional company that has the clients best interests at their core.” – Martin Jarvis, EMEA Information Systems Group – K Line Europe About K Line Europe K Line Europe, a European subsidiary of global Japanese shipping and logistics company, Kawasaki Kisen Kaisha, are a prominent player in the global shipping and logistics industry. K Line Europe have established itself as a leader in maritime transportation, providing a wide range of services including container shipping, bulk shipping and specialised cargo handling. Their Problems K Line Europe approached Rapid as they had multiple meeting rooms with video conferencing equipment that was no longer fit for purpose. They had a variety of conferencing equipment across different rooms, leading to inconsistent user experience and error. Their existing solutions did not effectively support K Line’s hybrid work model and there was difficulty for IT in managing and maintaining conferencing equipment. The Solution K Line Europe had standardised on Microsoft Teams as an organisation and after arranging face-to-face demonstrations with our partner Yealink, it was agreed that the best option was for them to deploy Microsoft Teams Rooms. This would fully integrate with their existing Microsoft ecosystem and the suite of Yealink’s Teams Room certified products aligned exactly with what K Line were looking for, whilst coming in cheaper than competing brands in the space. The Yealink Device Management Platform (free of charge for 2 years) ensured that IT can update firmware remotely and manage the estate without needing to be present in the office. As a result of staff positive feedback Rapid have also just recently fitted out video conferencing at K Line’s Southampton Office as well. Find out more about our Yealink Conferencing solutions!
Mibelle UK Improve Meetings and Workplace Collaboration with Interactive Technology
“With old flipcharts people were reluctant to work together. Now people want to get involved. I just want to see more and more smart boards around the site.” – Damien Archer, IT Manager – Mibelle UK About Mibelle Group Mibelle develops, produces and markets its brands and own brands for retail in the fields of Personal Care & Beauty, Home Care and Nutrition. The group offers innovative concepts and outstanding solutions that are precisely tailored to the needs of their customers and consumers always with focus on quality and sustainability. The Mibelle Group employs around 1,600 people spread over nine locations in Switzerland, and is part of the Migros Group. Their Problems Mibelle approached Rapid as they had over 50 physical whiteboards across their site but found that collaboration with these was limited and wanted to digitise operations. Whilst there was some functionality in these whiteboards, there was no way of integrating these with Office 365, Sharepoint, and Microsoft Teams, whilst the company found with older flipcharts people were reluctant to work collaboratively. For morning/afternoon meetings people were having to take photos of the notes taken and upload these to SharePoint manually, not in the correct file format and without the option to edit. There was a concern that the implementation of any digital hardware was ‘risky’ and would require a lot of staff training and resources. The Solution Partnering with SMART Technologies, over a period of 6 months Rapid Technologies deployed 10+ SMART MX Pro Series interactive displays to help combat the issues Mibelle were previously experiencing. These devices integrate seamlessly with the Microsoft suite of apps, meaning that staff in various areas of the building can collaborate, both on SMART displays in open areas/meeting rooms and also local PCs/laptops. This ensures that everything can be managed centrally. Rapid also provided free onsite training for Mibelle employees to ensure that everyone was comfortable and confident enough in using the new technology. As staff became invested and saw the value in the SMART displays on a day-to-day basis, demand around the site increased and ultimately led to additional purchases. It has been noted by management that the displays have also given a very positive impression to clients and visitors of the site. Find out more about our range of SMART Boards!
Kirkby Tyres implement BYOD solution for their meeting rooms
“All of our requirements with Rapid have come last minute. Rapid responded and always delivered. This has been demonstrated when we have had the need for Conference AV rental with stage design and the need for screen to be supplied and fitted around our offices. Keep up the good work.” – Simon Evans, Analyst – Kirkby Tyres About Kirkby Tyres Kirkby Tyres is a renowned leader in the tyre distribution industry, serving a variety of clients across the UK. With a strong reputation for reliability and an extensive range of high-quality products, Kirkby Tyres has cemented its position as a trusted partner for businesses seeking top-notch tyre solutions. Their Problems Kirkby Tyres came to Rapid as they had began to use video conferencing more regularly and had issues with poor audio and video quality, connectivity issues, and user friendliness. This was becoming increasingly an issue for senior management who needed to connect with key suppliers in foreign countries seamlessly. Kirkby Tyres also needed to remain platform agnostic as they used Microsoft Teams internally but other platforms such as Zoom and Google Meet were used by suppliers & customers and they could not always dictate the platform of choice. The Solution As a result of the requirements laid out by Kirkby Tyres, Rapid proposed a simple Bring Your Own Device (BYOD) solution in order to ensure ease of use and allow for use with multiple different video conferencing platforms. After reviewing a couple of different options, the Biamp Parle VBC 2500 Video Conferencing Bar was chosen for the meeting rooms along with a single USB-C cable for ease of use. Biamp use Acoutic Echo Cancellation (AEC), AI Noise Reduction (NRD), and their patented Beamtracking technology that actively tracks and intelligently mixes conversations from around the room. The wide angle 4k camera also uses auto framing technology to identify meeting participants and to adjust the focus and zoom to keep participants in view. Since then Rapid Technologies have successfully worked with Kirkby Tyres to assist in the AV design, planning, and rental for a recent event they hosted in the Crowne Plaza. Find out more about our Video Conferencing solutions!
Rapid x Lookers Project
See what the Interim Project Manager at Lookers had to say about their experience with Rapid and how they have overcome challenges in their workplace since working with us. What challenges did you face before speaking to Rapid? We’d already deployed the Go Bright solution to our head office site, however we now wanted to expand the system to include another office. How would you describe the buying experience? Straight forward and pretty pain free. How do you use our product/service and how much has it helped overcome your challenges in the workplace? Its helped us overcome challenges with not only having a high desk ratio (2 people for every desk), but also where we have challenges where specific teams need to have locations to themselves due to privacy (sensitive conversations) or hardware requirements (dual screen) – whilst trying to keep a flexible office set up where possible. Would you recommend Rapid to others? Absolutely Is there anything you would like to add? Kit and Louis we’re our main Rapid representatives that we engaged with, both really helpful! Particular shout out to Louis who noted down c.80 pass numbers down and allocated to our colleagues 😊