“After engaging with Rapid Technologies, Kit guided us through the different solutions available and arranged for a face-to-face demonstration by the manufacturer. The order process was smoothly handled, and the installation team worked tirelessly to complete the setup in our office. Since then, we have received positive feedback from the office and remote users, and had a trouble free environment which fully integrates with our MS TEAM. We are very satisfied with the service level we received and have already placed a second order to expand the use of the equipment recommended by Rapid Tech. It’s nice to come across a professional company that has the clients best interests at their core.”
– Martin Jarvis, EMEA Information Systems Group – K Line Europe
About K Line Europe
K Line Europe, a European subsidiary of global Japanese shipping and logistics company, Kawasaki Kisen Kaisha, are a prominent player in the global shipping and logistics industry. K Line Europe have established itself as a leader in maritime transportation, providing a wide range of services including container shipping, bulk shipping and specialised cargo handling.
Identifying the challenges
K Line Europe approached Rapid as they had multiple meeting rooms with video conferencing equipment that was no longer fit for purpose. They had a variety of conferencing equipment across different rooms, leading to inconsistent user experience and error. Their existing solutions did not effectively support K Line’s hybrid work model and there was difficulty for IT in managing and maintaining conferencing equipment.
Delivering a solution
K Line Europe had standardised on Microsoft Teams as an organisation and after arranging face-to-face demonstrations with our partner Yealink, it was agreed that the best option was for them to deploy Microsoft Teams Rooms. This would fully integrate with their existing Microsoft ecosystem and the suite of Yealink’s Teams Room certified products aligned exactly with what K Line were looking for, whilst coming in cheaper than competing brands in the space. The Yealink Device Management Platform (free of charge for 2 years) ensured that IT can update firmware remotely and manage the estate without needing to be present in the office.
As a result of staff positive feedback Rapid have also just recently fitted out video conferencing at K Line’s Southampton Office as well.
Find out more about our Yealink Conferencing solutions!
