Transforming Allvue’s Meeting Experience: From Frustration to Seamless Collaboration
About Allvue Allvue Systems is a leading provider of investment management solutions for fund managers, investors and administrators in the alternative investments industry. They offer innovative, configurable investment software that eliminate the barriers between systems, information, and people. Their aim is to optimise decision making and streamline processes to meet investor needs across private debt, private equity and other alternative asset classes. They were established in 2019 through the merger of Black Mountain Systems and AltaReturn. Allvue currently manage over $2.5 trillion in assets on its platform. The company is based in Miami, FL with locations throughout North America and in London, UK. Identifying the challenges When Allvue approached us to tackle issues in their London office at 38 Threadneedle, we knew we could help transform their meeting experiences for the better. Allvue were struggling with outdated Teams Rooms on Android equipment that simply didn’t meet their needs. The audio and sound quality of their existing equipment was not to the right standard, making it difficult to hold effective meetings. Whenever they held their monthly company meeting across multiple locations, it was always a struggle, especially when using Zoom due to the lack of interoperability with Microsoft Teams on Android. With the room’s challenging acoustics, it only made things worse. Their existing all-in-one bar couldn’t handle the demands of the larger spaces, which caused further frustration, and their content sharing was clunky and unreliable. They needed an AV solution that worked seamlessly across platforms, provided crystal-clear audio, and delivered a premium experience for everyone involved. Delivering a solution Allvue came to us for help, so we partnered up with Biamp to begin conducting an onsite demonstration & survey. The client was blown away by the instant improvement in audio quality, especially for remote participants, which gave them confidence in moving forward with our recommendations. We installed Microsoft Teams Room on Windows certified solutions, which were tailored to meet their specific needs and offered them greater flexibility. In the the boardroom, we utilised the Lenovo Core & Controller MTR Kit as the backbone of the system and accompanied that with a Biamp large room audio bundle to address the acoustic challenges and dramatically improve sound quality. The Aver CAM550 allowed for intelligent camera tracking that ensured every participant is seen and engaged. Dual Samsung 75” commercial anti-glare displays to ensure clear visuals even in the room’s bright lighting conditions. For users needing to host Zoom meetings, we implemented two options. The 1st was third-party direct guest join which is a far better experience for Teams Room on Windows systems as opposed to Teams Room on Android equivalents. The 2nd was a USB-C connection which allowed staff and guests to power calls through their laptop. When in use, this would seamlessly ‘switch’ away from the Teams Room system and once the call was over it would ‘switch’ back to the Native Teams Room experience. Biamp’s AI-driven audio reduction and echo cancellation made a massive difference in sound clarity, while the combination of Aver’s camera and Biamp’s audio created an intelligent solution that dynamically focused on active speakers. This setup ensured a consistent, high-quality experience across platforms, whether Allvue were using Microsoft Teams, Zoom, or Google Meet. Thanks to the success of this project, Allvue has consulted with Rapid Technologies to explore implementing similar solutions in their offices worldwide. Looking to transform your meeting spaces? We’d love to help. Get in touch today!