Modernising Training & Collaboration at East Cheshire Hospice
About the Organisation East Cheshire Hospice is a leading charity providing specialist palliative and end-of-life care for adults across Cheshire. Alongside delivering exceptional care, the hospice is committed to supporting its staff and volunteers with ongoing training, education and collaboration. To help achieve this, the hospice wanted to modernise several key spaces throughout the building, creating flexible environments that better supported hybrid working, staff development and day-to-day communication. The Challenge The training room at the hospice had become outmoded in view of current learning requirements. Limited to one display for presentation through video conferencing, the room did not have a camera for remote access and the staff had to use laptops and cables for accessing Microsoft Teams.Outdated sound equipment and flip charts further made the room obsolete. Apart from the training room, the hospice aimed at improving communication throughout the site by creating a good reception area and training rooms with collaborative technology. Delivering the Solution Collaborating with the hospice, we provided the full AV transformation, which included improvements for enhancing communication, collaboration and training at multiple locations within the organisation. “The team designed a solution based on our requirements and our use cases… the installation was smooth and was completed to a high standard.” The primary training room was equipped with two interactive displays, smart Yealink video conferencing, as well as an advanced professional audio system in order to turn it into the hybrid solution for presenting, collaborating and training staff members in-person or online. “The investment has enables East Cheshire Hospice to modernise our meeting and collaboration spaces… we feel we’ve got the best AV technology that supports our clinical meetings, business meetings and also training and development and those hybrid meetings as well.” Wireless presentation systems and room booking panels made this process even more convenient, since meetings and training can be started right away. At the same time, we set up a Clevertouch digital signage totem in the reception area, which will greet guests with fresh news, notifications and other important updates. The Clevertouch CL Pro 43″ interactive display with the Clevershare wireless presentation system was also introduced in order to make the process of training easier by enabling the presentation of educational videos and demonstrations. The SMART Board interactive display was set up in the main office to make the work process more productive and collaborative. The screen is used by the social media team to monitor performance metrics, alongside other dashboards that help support day-to-day decision making and operational visibility. Having this information available at a glance makes it easier for teams to stay informed, track progress and respond quickly when needed. The Impact The latest AV technologies have completely revolutionised the way that East Cheshire Hospice trains, collaborates and communicates within its organisation. There are options to conduct professional hybrid training sessions, exchange information wirelessly and collaborate much better with the help of user-friendly technology. There is also digital signage for guests and modern meeting/training rooms to facilitate communication. With their focus on future-ready AV technology, the staff, volunteers and visitors at East Cheshire Hospice have been provided with connected places that will serve them well in the years to come. “Rapid are very professional, very committed, specialists in the area, who understand the technologies and the customers’ requirements. Everything is done to a high standard that meets the customers needs.” Project Summary With Rapid’s help, East Cheshire Hospice received a comprehensive AV refresh, with training rooms, meeting rooms and reception areas outfitted with interactive displays, video conferencing, digital signage, wireless presentation systems and professional audio systems. This creates a modern and networked space that facilitates collaboration and communication at the hospice, in line with its commitment to excellent patient care and training. If you’re planning to upgrade your meeting rooms, training facilities or collaborative spaces, we’d love to help. Contact our team to discuss your requirements.
Transforming Learning and Communication with a Complete AV Upgrade
About Abbot’s Lea School Abbot’s Lea School is an outstanding specialist school in Liverpool, supporting over 270 students aged 3–19 with autism and associated learning differences. Renowned for its innovative approach to education, the school combines specialist support, academic development and life skills training to create engaging learning experiences that help every student reach their full potential. Identifying the Challenges As an active learning institution, the school required the use of technology which would help enhance the teaching process, assembly programs, collaboration between teachers and interaction with guests. In order for this to be achieved, prior to the installation of the LED screens, presentation and assembly programs held at the sports hall used two screens that had to be manually placed into position and hooked up whenever they were required. The current audio equipment present in the hall was also becoming outdated, failing to meet the standards of sound expected. Adjusting the audio controls was also a challenge since one had to navigate several rooms before accessing the control room. In addition, lack of wireless microphones limited flexibility in events like assemblies and presentations. Within other parts of the school, the headteacher lacked appropriate technology for conducting meetings, whereas the visitors in the reception had minimal exposure to the school’s activities and achievements. The school wanted a modern, intuitive solution that would improve day-to-day operations whilst creating a more engaging experience for students, staff and guests. Delivering the Solution By working closely with the IT & Data Manager at the school, we were able to design and implement an AV solution that was suited to the needs of the school. The key element of the work included installing a large screen 163” LED screen in the school’s sports hall. In order to facilitate easy and simple sharing of content, Clevercast wireless presentation sticks were used for easy connection between the teacher and guests without requiring any wires for connecting them to the screen. An improved audio system consisting of the Biamp speaker set-up was also installed in the auditorium. The volume knobs were put in a box that was located outside the AV room for ease of operation by staff members. To provide complete peace of mind, the LED display is protected by a purpose-built motorised roller shutter. Located within the sports hall, the screen can be safely concealed when not in use, protecting it from accidental impacts during PE lessons, sports activities and day-to-day use. This gives the school confidence that its investment is safeguarded while ensuring the technology remains available whenever it’s needed. Additional wireless handheld and lapel microphones were supplied, providing greater flexibility for assemblies, performances, presentations and guest speakers. Beyond the sports hall, a new Clevertouch LUX 86″ interactive display was installed to support larger staff meetings and collaboration sessions, while digital signage was introduced within the reception area to create a more engaging welcome experience for visitors. The Impact The new technology has transformed how the school uses its spaces on a daily basis. The teaching process can be enhanced through the use of the large LED screen in order to provide interactive and captivating classes as well as presentations to the learners. One area in which the technology has been particularly successful is during physical education classes. Interactive exercise videos are shown on the LED board. This allows students to participate in the activity, which includes moving around and getting involved in the physical education class. As an illustration, students get involved in playing with drums as well as drumsticks while participating in an interactive drumming programme. The school has also found that the technology creates an immediate impact on visitors. According to the IT & Data Manager, the technology often “sells itself”. Visiting schools and external organisations are regularly impressed by the facilities, particularly the LED screen and the simplicity of the wireless presentation system, helping showcase the school’s commitment to innovation and modern learning environments. With better sound quality, the use of the room has been improved, while the installation of wireless mics and easy-to-use controls has made life for the staff much simpler. Thanks to the success achieved through the renovation, there have been new plans to expand the AV refresh project throughout the whole school. This summer, more displays will be installed in all classrooms, meeting rooms and staff areas.
Have You Standardised on USB-C in Your Meeting Room?
How we link and power our gadgets is evolving and it’s not something companies can afford to overlook anymore. USB-C is now the international standard, thanks to new legislation that aims to streamline connections and decrease e-waste. Your conference rooms may not have adapted yet, but you might already be seeing the effects. Why USB-C Is Now the Standard In 2024, EU passed regulations stipulating that USB-C will be used as a standardised charging port on many devices, such as phones, tablets and others. This regulation not only affects the manufacturers themselves but the businesses using such devices as well. The increasing number of devices entering the workspace means that the USB-C port becomes dominant. What This Means for Your Meeting Rooms Modern conference rooms need to be well-connected – however, the combination of different cables and old-style ports can very easily cause problems. In case your system is not yet standardised, you will face: 1. Compatibility Issues Your employees or guests with new-style USB-C connections may find it difficult to connect their devices to HDMI/USB-A or other old-style ports without adapters. 2. Clutter and Confusion Different cables mean cluttering and confusion during meetings – time is wasted on figuring out which cable should be used. 3. Decreased Productivity Losing precious time connecting devices or finding necessary adapters is going to make a difference when conducting a professional meeting. 4. Poor UX Non-standardised equipment leads to user frustration, especially when dealing with clients. The Business Risks of Not Standardising Non-compliance with USB-C does not simply make things harder; there are other consequences: The trend towards devices with fewer legacy ports means becoming increasingly dependent on outdated technology is unsustainable. The Benefits of a USB-C Standardised Workspace Standardising meeting rooms based on the use of USB-C has its immediate and future benefits, which include: Is It Time to Upgrade? For all those using different connection options for their meeting rooms, it is high time that you considered upgrading them. Transitioning to USB-C is not only essential for compliance but will also allow for a seamless user experience. The USB-C is no longer the future – it is the present reality. Companies that move quickly can reap the rewards of streamlined and dependable meeting facilities, while companies that hesitate will find themselves at a disadvantage. For anyone seeking to standardise their meeting rooms and secure their audio-visual capabilities for the future, reach out to us and we’ll show you how.
Sound Masking vs Sound Proofing
Sound Masking vs. Sound Proofing: What’s the Difference? Noise control is one of the critical factors to consider in designing a productive and comfortable working environment. Whether you’re designing an office, healthcare environment, education setting, or any space where privacy and focus matter, understanding the difference between sound masking and soundproofing is key. While both terms are often used interchangeably, they serve very different purposes and deliver different results. What is Sound Masking? Sound masking adds an unobtrusive background noise to a space that reduces how far conversations can be heard. Instead of blocking noise, it works by covering the noise with a specifically engineered sound-usually similar in character to soft airflow. This diminishes speech intelligibility so that nearby conversations blend into the background and become less distracting. Modern systems allow you to fine-tune the sound for different zones, including open offices, meeting rooms, call centres, and reception areas. The goal isn’t to make a space louder but to create a consistent acoustic environment that supports productivity and protects privacy. Benefits of Sound Masking: What is Sound Proofing? Soundproofing involves physically blocking, absorbing, or isolating sound to stop its entrance or exit from a room. This often requires architectural changes such as insulated walls, acoustic panels, specialist doors, ceiling treatments, or floor underlays. This is designed to provide a barrier that prevents sound transmission between spaces. Because soundproofing generally depends on materials and construction methods, planning usually occurs during the initial stages of a building or renovation project, although retrofitting is still possible. Benefits of Sound Proofing: Which Solution Is Right for You? Your choice depends on the challenges you’re trying to solve. Consider sound masking to improve privacy in open areas, reduce distractions, or increase comfort without major construction work. Choose sound proofing whenever sound transmission between rooms needs to be blocked, confidentiality is required, or acoustics must be controlled in performance, broadcasting, or specialist applications. In many workplaces, a combination of both offers the most effective result. How we can help? If you want to increase acoustic privacy, reduce distractions, or boost productivity in the workplace, we can help. We design and install professional sound masking solutions tailored to your environment. Contact us today to arrange a consultation, and we’ll find the right solution for your space.
Transforming Synextra’s New Office into a Smarter, Connected Workplace
Scope of Work Synextra is a fast-growing IT support and cloud services provider based in Warrington, known for helping businesses modernise their technology and improve efficiency. When the company relocated to a brand-new office space, they wanted their workplace to reflect the same innovation and connectivity they deliver for their own clients. To achieve this, Synextra partnered with us to design and install a suite of audio-visual solutions that would enhance collaboration, simplify hybrid meetings and create a seamless experience for all users, from tech enthusiasts to those less familiar with AV systems. Meeting Rooms We equipped three meeting rooms with large-format Sony commercial displays and Yealink Microsoft Teams Room systems, creating an intuitive, plug-and-play experience for video calls and presentations. Each room was also fitted with Joan Room Booking Panels mounted on the glass panels outside, making it easy for staff to check availability, book meetings and manage room usage in real time. The combination of Yealink and Joan technology ensures meetings start smoothly and stay on schedule. Boardroom In the main boardroom, we installed a Yealink MVC S90 system to deliver exceptional video and audio quality for executive and client meetings. The system includes dual PTZ cameras for flexible framing, wireless microphones for clear sound and integrated speakers for even room coverage. A Joan Room Booking Panel was also installed outside the boardroom to provide instant visibility of bookings and availability. Collaboration Area To support informal discussions and team collaboration, we fitted the open-plan area with an iiyama interactive display, powered by Mago Pro software and paired with an iiyama UC Pro camera. This setup created a versatile space for spontaneous meetings, brainstorming sessions and content sharing, perfectly suited to a modern hybrid workplace. The Mago Pro collaboration platform enables users to wirelessly share content, annotate in real time and launch video meetings with ease, eliminating the need for cables or complicated setups. Its intuitive interface makes it simple for teams to present ideas, review documents and collaborate interactively, whether they’re in the room or joining remotely. The iiyama UC Pro camera ensures every meeting is delivered in crisp, high-definition quality, providing clear visuals and accurate framing for all participants. Together, these technologies give Synextra’s team a flexible, future-ready collaboration space that enhances communication and encourages creativity across departments. Here’s a few words from Synextra’s Executive Assistant, Chi Lee on their experience working with us: Did our team meet your expectations in terms of service and support? “Yes, they were great. Really handy and great communication.” The Synextra team found the installation process smooth and efficient, with strong communication from start to finish. How has the technology improved your operations? One sentence to describe your experience: “Efficient, knowledgeable, helpful and engaging.” Looking to upgrade your meeting spaces?Discover how we can help you create smarter, more connected environments with intuitive AV solutions. Speak to us today to book your very own consultation!
Why October 2025’s Teams Rooms Windows 10 Cut-off Matters More Than You Think
Meeting rooms are where it happens in hybrid work. But Microsoft is discontinuing support for Teams Rooms on Windows 10 on 14 October 2025 and it’s a bigger deal than it initially appears. Once support ends, the systems will not be provided with security patches and updates and will be exposed to attack. Technical support also will be discontinued and new features within Teams may no longer work on older systems. Not all Teams Room equipment can be upgraded to Windows 11. Solutions such as the Crestron Skull Canyon (C100, CX100) cannot be upgraded, but others, even recently released Poly or Logitech NUCs can have upgrade options available. If your meeting rooms have not been assessed in a couple of years, the time is now. Start with getting all your Teams Rooms devices audited, checking OS versions and identifying what can be upgraded and what has to be replaced. Start with high-traffic and client-facing spaces first and test the upgrades to ensure everything is okay, from control panels and booking systems to screens and cameras. This’s not about keeping up. It’s about maintaining trust, security and reliability across your collaboration spaces. Out-of-support systems introduce compliance issues, integration holdups and downtime, which no business can afford. Taking action now, you transform a required upgrade into an opportunity to upgrade your meeting rooms, enhance performance and future-proof your investment. Struggling to plan your Teams Rooms upgrade? Contact us today — we’ll guide you every step of the way.
5 Questions to Ask Before Starting Your AV Project
Plan Your AV Project with Confidence Whether you’re upgrading a meeting room, rolling out digital signage, or designing a new collaborative workspace, a successful AV project starts with asking the right questions. At Rapid, we’ve seen too many AV installations fall short, not because of poor products, but because they weren’t properly planned. As a UK AV integrator, we help businesses avoid these issues by focusing on the bigger picture from day one. Here are five key questions to ask before you start any AV project. This may seem obvious, but it’s often overlooked. Are you trying to: Defining your goals upfront ensures that every decision, from product choice to room layout supports your desired outcome. 2. Who Will Be Using the System? A sleek control panel or state-of-the-art display is only effective if your team can use it with confidence. Consider: Understanding the user journey helps us design intuitive systems that don’t require constant IT support. 3. How Will the Technology Fit Into the Space? The best AV solution will feel like a natural part of your space. That means thinking about: We’ll work with you to make sure the setup is aesthetic, functional and future-proof, whether you’re fitting out a boardroom, breakout area or huddle space. 4. What’s Your Budget and What’s the Lifecycle? It’s important to look beyond the initial cost. Think about: We’ll help you balance short-term needs with long-term value, ensuring your investment continues to deliver over time. 5. Who’s Managing the Project? An AV installation involves more than just mounting a screen. There’s cabling, network configuration, power requirements, software setup and testing, plus coordination with IT, facilities and sometimes third-party contractors. Choosing an AV partner that offers end-to-end project management ensures your rollout is smooth, on time and on budget. How Rapid Can Help? As a trusted UK AV integrator, we support organisations at every stage of the process, from initial consultation and design, through to installation, training and aftercare. Whether you’re upgrading a single room or implementing tech across multiple sites, we ask the right questions to deliver AV solutions that are: Ready to Talk? If you’re planning an AV project and want practical advice (with no hard sell), we’re here to help. Our experienced team offers free consultations to get you started the right way. Check out our full range of AV services now or Speak to one of our our AV experts today!
Digital Signage Done Right: Engaging Customers with Eye-Catching Displays
Make a Lasting Impression with Digital Signage That Works In an age where screens dominate our environments, grabbing the attention has never been harder or more important. Whether you’re a retailer, hospitality venue, school, or corporate brand, the right digital signage can transform the way people interact with your space. But not all signage is created equal. At Rapid, we help organisations across the UK design and install digital signage solutions that are more than just screens on a wall they’re tools for storytelling, wayfinding, promotion and engagement. Here’s what makes digital signage done right. It Starts with Strategy Before choosing hardware or content, the first step is to ask: what do you want to achieve? Whether it’s increasing sales, informing visitors, or creating an immersive experience, your goals should shape your signage strategy. We help you map out: This planning ensures your signage works hard and smart. Design that Demands Attention Eye-catching visuals are key. That’s where high-resolution displays, vivid colours and creative layouts make a real difference. We work with top display manufacturers to offer: Our team helps match the right technology to your space and your message. Dynamic Content That Speaks to Your Audience Digital signage is only as good as the content it delivers. With the right CMS (Content Management System), you can update your messaging in real time, tailor it to different audiences, or even schedule campaigns by time of day or season. Whether you’re running promotions, sharing safety updates, or enhancing the visitor experience, we’ll help you get the right content to the right screens, at the right time. Easy to Manage, Scalable to Grow From a single screen in reception to a network of displays across your entire estate, our solutions are designed to scale with your business. We can integrate signage with existing systems or set you up with a cloud-based CMS for total control from anywhere. And because we’re AV integrators, we make sure your signage fits in seamlessly with the rest of your tech, whether it’s Teams Rooms, digital wayfinding, or interactive touchpoints. Ready to Make Your Signage Stand Out? Digital signage is more than a display, it’s an opportunity to connect with your audience in a powerful, visual way. At Rapid, we offer expert advice, bespoke design and full installation across the UK, helping businesses and organisations deliver digital signage that truly makes an impact. Let’s talk about your signage goals! Book your free consultation now!
Wireless Sharing: Breaking Down Barriers to Creativity and Collaboration
We’ve all been there — the meeting’s about to start and everyone’s waiting while someone digs through a drawer of cables trying to find the right one. It’s not exactly the best start to a creative session. Which is why wireless sharing has been the game-changer. By doing away with cables and complicated setup, teams can go straight to sharing images and presentations and ideas, simply at the click of a button. It keeps them on the move, encourages collaboration and lets ideas flow freely. Collaboration Made Simple When everybody can share their screen live, it changes the nature of how meetings occur. Instead of having one person lead the discussion, everybody gets to play a part. It could be showing design ideas off a tablet computer, sharing information from a laptop, or just walking the team through a concept. A solution like Barco ClickShare, Mersive Solstice and Airtame makes it straightforward. They’re compatible with virtually any device, so there is no software to install, no training and no time wasted. It’s technology that works in the background, so people can focus on the ideas, not setup. Perfect for Hybrid Teams With hybrid work becoming the new reality, it is important that remote viewers are as engaged as those present. Wireless sharing solutions accompany platforms like Microsoft Teams, Zoom and Google Meet so all can see and interact with content in real-time. Pair this with the right audio visual setup, from high-quality microphones and displays to room control systems and you’ve got a workspace that makes collaboration simple, no matter where people are joining from. A Solution for Every Space Every room is different, as every team is. It could be a small huddle room, an inspiring breakout area or a large boardroom, we design wireless sharing systems that are tailor-made for your needs. We aim to keep technology simple, yet dependable and completely seamless, so meetings are easy, not stressful. Time to Go Wireless? If you’re fed up with cables and connectivity hiccups slowing down your meetings, it may be time to switch. Wireless sharing has the power to change the way your teams collaborate, connect and create. Contact our team today to learn how we can assist you in selecting the perfect solution for your work environment.
Confident Collaboration: Training Teams to Use Interactive Displays Effectively
Make the Most of Your Interactive Displays with Hands-On Training Interactive displays have transformed the way we meet, teach and collaborate, whether it’s in boardrooms, classrooms, or hybrid workspaces. But like any piece of AV technology, they’re only effective if your team knows how to use them properly. We often see organisations invest in the latest display technology, whether it’s a Microsoft Surface Hub, Clevertouch, SMART Board, Yealink displays etc, only to find it underused. Staff may stick to old habits, avoid engaging features, or lack confidence to run a session without support. That’s where hands-on training from an experienced AV integrator makes all the difference. Why Training on Interactive Displays Matters Interactive displays are designed to encourage participation and improve engagement. But without proper training, users can miss out on key features like: Instead of empowering creativity and productivity, the tech ends up being just another screen. With hands-on training, teams feel confident and capable, ready to fully engage with the tools available to them. What Our Interactive Display Training Covers At Rapid, we provide on-site and remote training sessions tailored to your specific setup and user needs. Each session is practical, jargon-free and designed to leave your team ready to use your displays with confidence. We cover: Whether you’re in a corporate office, public space or education setting, we adapt the training to your real-world use cases. Empowering All User Levels We know that different teams need different levels of support. That’s why our training sessions can be delivered for: Our aim is to make your technology approachable for all, regardless of digital confidence level. Continued Support for Long-Term Value AV technology evolves quickly. To ensure your investment stays relevant, we offer: Training isn’t just a one-off, it’s an ongoing part of keeping your team engaged and productive. Talk to Us About Interactive Display Training As a leading UK AV integrator, we don’t just install interactive displays, we help you get the most out of them. Our hands-on training sessions are designed to support real collaboration, reduce tech anxiety and unlock the full potential of your AV setup. Ready to get started? We offer free consultations with no obligation – Book your training session today